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Hospitality / Sales manager


Vacancy ID: Req/000131

Date: 19 June 2013

Deadline: 19 July 2013

Work conditions: Full time

Location: Baku, Azerbaijan



Reporting to the Director, Sales & Marketing, the Sales Manager is responsible for bringing new and return business to the hotel.

  • To consistently offer professional, friendly and engaging service;
  • To ensure prompt and courteous service is extended to both internal and external customers;
  • To ensure the achievement of sales objectives on a monthly, quarterly and yearly basis;
  • To solicit group, transient and/or banquet business through action plan preparation and execution;
  • To establish parameters, quotes and negotiate prices, confirming by written contracts;
  • To participate in tradeshows, conventions and promotional events within the hotel and trade related organizations;
  • To maintain accounts, contact, activity and business details within the appropriate software applications;
  • To work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied;
  • To prepare weekly, monthly, quarterly and annual reports, as required;
  • To balance operational, administrative and Colleague needs;
  • To follow departmental policies and procedures;
  • To follow all safety policies;
  • Other duties as assigned.


  • Previous Sales experience required;
  • Computer literate in Microsoft Window applications andor relevant computer applications required;
  • University/College degree in a related discipline preferred;
  • Excellent communication skills, both written and verbal required;
  • Strong interpersonal and problem solving abilities;
  • Highly responsible & reliable;
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.