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Telecommunications / Unit Head

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Vacancy ID:

Date: 21 February 2017

Deadline: 21 March 2017

Work conditions: Full Time

Location: Baku, Azerbaijan

Salary: Negotiable




Responsibilities:

  • Prepare, plan own team strategies, objectives and budget that are in line with overall company strategy, commercial division targets and budget; 
  • Coordinate and follow up projects, action plans and budgets to achieve those objectives;
  • Make regular surveys of SME/SOHO market and identify prospect customers;
  • Supports development of policies and procedures for retail SOHO and SME matters;
  • Provides input to the direct manager on ongoing development of SOHO and SME business and further expanding of this segment;
  • Ensures that in cooperation with the Sales Support customer complaints are dealt timely;
  • Follows up regularly key performance indicators of SOHO and SME business as well as contribute to their further growth and improvement;
  • Develop and review the sales quotations related to SOHO and SME.
  • Develop and monitor the implementation of innovative methods to increase indirect sales and business accounts, expand markets and promote business.
  • Prepare and plan individual and group targets/plans, monitor achievements of each Corporate Sales Specialist;
  • Coordinate communication of SME/SOHO segment requirements and needs, market trends and etc. with marketing and relevant divisions of the company;
  • Set KPIs and have full information and report on churn rate, payments, debts, subscription numbers and all KPIs of SME/SOHO segment and raise the issue to the B2B Sales Head or all necessary departments involved in case of necessity of urgent interference; participate in developing the necessary plan / actions timely and in efficient manner;
  • Develop good relations between company and SME/SOHO clients, conduct loyalty programs in the frames of budgeted ones. 
  • Maintain reporting & analysis;
  • Participate in all projects aiming increasing of the SME/SOHO segment or simplifying / perfecting corporate sales procedures.
  • Conduct periodic meetings with subordinates to follow up smooth running of activities and discuss their suggestions as well as adopt appropriate procedures and executive plans with respect to these suggestions.
  • Coaches and mentors staff as appropriate to improve performance;
  • Ensures that all processes and procedures are correctly implemented in a timely manner;


Requirements:

  • Experience: min 3 years of experience in SME/SOHO or Corporate sales
  • Experience: min 3 year of managerial experience in Sales
  • Proven practical experience in managing partner/reseller/distr network
  • Experience: Telecom/IT is an advantage
  • Education: university degree in Economics & Marketing (preferable)
  • Language Skills: Azeri/English/Russian – fluent
  • Excellent Computer skills (MS Word, Excel, Power Point, etc.)
  • Knowledge of structure of SOHO and Medium businesses;