Logistics Operations Supervisor

  • Date: 23 August 2019
  • Deadline: 22 September 2019
  • Work conditions: Full time
  • Location: Baku
Job Description
  • Provides various levels of support and services to areas of the supply chain.

  • Oversee daily operations of international transportation and custom clearance operation. Coordinate import, export international freight and customs activities.
  • Provide proactive customer service to internal and external customers. 
  • Develop and maintain excellent service to internal and external customers at all times.
  • Maintain performance statistics.
  • Review and monitor shipment documentation for accuracy.
  • Provide responsible supervision and control for all department activities.
  • Compute duties, tariffs, price conversions, weight, and volume of merchandise exported / imported to and from foreign destinations.
  • Examine various documents including invoices, waybills  to ensure compliance with local and foreign regulations.  
  • Communicate with customs officials as appropriate to obtain release of incoming freight and resolve delays.
  • Identify areas of concern in the clients’ import and export processes through monitoring of performance against company and client standards.
  • Communicate with operations line manager regarding progress and problems or issues.
  • Maintain a flexible work schedule including outside normal business hours and after hours.
  • Makes customers and their needs a primary focus of one's actions; developing and sustaining productive relationships.
  • Takes action that is consistent with available facts, constraints and probable consequences.
  • Analyzes complex problems and develops alternative solutions.
  • Uses appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals.
  • Bachelor's Degree (Technical preferred).
  • Minimum 2 years related industry work experience preferred.
  • Proficiency in Microsoft Office, web-based and job-specific software applications.
  • Must be able to read, write, and speak Azerbaijani, English and Russian fluently.

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