· Understanding written and verbal project briefs, and working alongside team members to develop plans, work schedules, and targets;
· Leading technical teams in their day-to-day operations, supervising heads of departments, and setting performance goals;
· Analyzing operations and providing cost-effective suggestions for improvement;
· Conducting technical reviews of products and solutions to evaluate their applicability;
· Developing, tracking, and controlling the development of annual capital and operating budgets for purchasing tools, staffing and ensuring effective operations;
· Managing and optimizing infrastructure assets to meet the internal financial targets;
· Tracking, analyzing, and monitoring technical performance metrics;
· Assisting with training and recruitment of new high technical staff members;
· Liaising with clients, managers, and other stakeholders;
· Updating work schedules and adjusting targets as required;
· Developing and implementing strategies, procedures and business plans needed to enhance company growth;
· Addressing performance issues and scheduling meetings when required;
· Motivating and inspiring staff members when tight deadlines approach and morale or energy is low;
· Keeping up-to-date with advancements in the field;
· Streamlining processes so that the business operates at maximum efficiency;
· Dedicating time to generating new business and pitching clients;
· Writing up reports and presenting findings to the relevant parties.